The dispatch board lived in the owner's head, and the owner wanted his evenings back.
The Challenge
Every morning began with an hour of manual scheduling across crews, and every change rippled through the day by phone call. Jobs slipped, techs idled between sites, and nobody but the owner could run the board.
What We Built
One system that holds the whole job pipeline: intake, scheduling, dispatch, and the follow up. It proposes each day's board from the rules the owner already carried in his head; a person reviews and approves it in minutes.
What Changed
The morning hour became minutes, schedule changes stopped requiring the owner, and the board finally survived a vacation. The system now runs follow ups the office used to forget.